Help Center
How can we help you?
Buying
Find and buy items
Selling
Post and manage your listings
Messaging
Communicate with users
Security
Protect your account
Transactions
Tracking your purchases and sales
Your transactions, step by step
How do I mark a transaction as complete?
Once the item has been handed over in person and you've received payment, open the transaction from 'My Transactions' and tap 'Mark complete'. We'll prompt you to leave a review for the other party.
What if the buyer doesn't show up at the meeting?
Wait 24h, then message them to reschedule. If the transaction stays in limbo, you can cancel it from the 'Pending' tab, the listing stays active and visible to other buyers.
How do I leave a review after a sale?
The review form pops up automatically as soon as you mark a transaction complete. You can also leave a review later from the transaction detail page.
Are there any fees on transactions?
No, all peer-to-peer transactions are free. The only paid services are boost options and the upgrade to a Pro account.
Frequently asked questions
How do I post a listing?
Log in, click "Sell", choose a category, fill in the details and add photos.
How do I contact a seller?
On the listing page, click "Contact Seller" to send a message through our secure messaging.
How do I verify my account?
Go to Settings > Verification and follow the instructions to verify your identity.
How do I report a scam?
Use the "Report" button on the listing or suspicious profile. Our moderation team will handle your report.
My listing was rejected, why?
Listings are verified for safety. Check our terms of use for common rejection reasons.
How do I delete my account?
Go to Settings > Danger zone > Delete my account. This action is irreversible.
Didn't find your answer?
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